2019 Microsoft Dynamics 365 Business Central, GP and CRM for Manufacturing

Microsoft Dynamics ManufacturingManufacturers need easy-to-use, flexible manufacturing ERP solutions (Batch manufacturing, Process Manufacturing, Industry specific manufacturing processes) to effectively manage business operations and procurement. Microsoft Dynamics ERP for manufacturing is designed specifically to include finance, supply chain management, operations management and human resources. Manufacturing, supply chain and distribution often go hand in hand.  Also see our industry section on Dynamics 365 Business Central and Dynamics GP (Great Plains) for CPG, Supply Chain & Distribution.

Endeavour has a significant number of small and mid-size manufacturing clients who are using just the core Finance functions with Dynamics GP, while other larger clients are also using the very strong and robust Microsoft Dynamics GP Manufacturing module, or are using the powerfull manufacturing and supply chain capabilities in Dynamics NAV or the new Dynamics 365 Business Central. Such larger Dynamics ERP manufacturing implementations entail more complex Advisory Services and Staff Augmentation for manufacturing management and planning such as advanced demand planning, planning quantities and the use of MO (Manufacturing Order) to reflect the routing within each manufacturing process: from raw goods, through their incubation period, to the finished product.  Endeavour has also helped clients successfully integrate multiple systems and processes between their warehouse management system (WMS), their Microsoft ERP, and their MRP with Demand Driven MRP (DDMRP) practices.

More and more manufacturing companies are expanding their technology investments to include CRM (Customer Relationship Management) to manage their sales reps and selling activities, as well as, their post-sales customer service including: the management of after-sale maintenance, warranties, support contracts, product recalls, service bulletins and contract renewals. Endeavour also works with a select group of approved ISV partners to complement Microsoft Dynamics with specialized configurations, workflow and capabilities to support your unique your manufacturing processes and plant operations. With visibility to vendor information, inventory replenishment and material management requirements in GP, manufacturers can manage production with precision with an integrated-by-design, flexible solution on premises or in the Cloud.  Endeavour will help you choose the right balance between sophistication, level of automation and cost as it relates to demand planning, exploding BOMs and streamlining your PO and MO processes.


With Microsoft Dynamics NAV 2018 / Business Central / GP 2018 R2, Dynamics 365 CRM 2019, Azure and Office 365

Manufacturing Companies’ are able to: 

• Automate Manufacturing Bill of Materials and vendor inventory planning
• Create standard inventory management and replenishment processes
• Streamline and transition from monthly planning to weekly demand planning
• Set schedules, process manufacturing orders and ‘manufacturing order processing’
• Consolidate multiple POs by vendor in GP with multiple lines per PO
• Reduce reporting administrative costs
• Provide quick and easy access to monthly financial reporting
• Support custom workflows for Batch Manufacturing, Process Manufacturing and Quality Assurance
Integrate with your portals, e-commerce, Demand driven MRP, and sales team for efficient transaction processing
• EDI and XML for supply chain order processing, inventory updates and ASN’s
• Configured to support your Inventory and Order Processing systems
• Centralize your estimates, forecasts and job costing
• Calculate your precise WIP (Work in Process) at any given time with the GP manufacturing module
• Integrate with a wide variety of legacy, shop floor and other best of breed systems
• With 3rd party ISV tools such as the Smoothie demand planning Connector for GP by DemandWorks for complex demand planning
• With advanced barcode scanning and data capture tools for Dynamics 365 Business Central, Dynamics NAV and Dynamics GP
• Use CRM and Field Service to support product warranties, post sales service and recalls

Endeavour recommends INSIGHT WORKS for Dynamcis 365 Business Central and NAV for Manufacturing and WMS

Dynamics Business Central Canada manufacturingThrough Endeavour, Insight Works is an ERP add-on module / cloud-app that provides productivity solutions for manufacturers, distributors and supply chains, offering end-to-end software applications ranging from procurement and warehouse management to manufacturing and shipping. Products include mobile warehouse data collection, shop floor data collection, inventory management, integrated shipping, payroll, scheduling and more.   See the Endeavour Press Release.

The lesser known Microsoft Dynamics GP Field Service module may also be of interest in support of the fixed asset maintenance functions within many manufacturing companies

See Field Service (Cross Industry) page. The full function modules within the Microsoft Dynamics GP Field Service module include:
• Service Call with Manage Assist
• Contract Administration
• Depot Management
• Preventive Maintenance
• Returns Management

These five modules with Dynamics Field Service connect with various tables and components of the Dynamics GP ERP financials including Sales Order Processing, Receivables Management, General Ledger, Payables Management, Inventory Control, Purchase Order Processing and Manufacturing Order Processing.


About Endeavour and our ERP, CRM & Cloud Consultants

Endeavour Solutions Canada is a Microsoft Gold ERP and Microsoft Gold Cloud and Silver CRM Partner focusing on consulting, development, implementation, upgrades, support and training for Microsoft Dynamics GP (Great Plains), Microsoft Dynamics NAV (Navision), Microsoft Dynamics 365 Business Central (Cloud-ERP), Dynamics 365 Sales (CRM), Azure Cloud and Office 365. We are one of the top Microsoft Dynamics partners in Canada and a repeat winner of Microsoft's President's Club.

When choosing an ERP or CRM partner Endeavour has the three traits that are critical to your success 1) Deep application knowledge, 2) Industry specific business process knowledge and 3) Accounting, IFRS, SOX, Tax and audit knowledge.  Without all three, you are introducing unnecessary risk into your operations. Choose Endeavour as your partner.

With over 550 active clients, Endeavour Solutions is in the top 5% of Microsoft Partners worldwide with consultants working from our offices in: Toronto, Halifax, Montréal, and London and remote support for the USA.  Our 30+ years of success is due to our focus on our customers, our people and our core values of integrity, trust, and accountability.  


If you are interested in learning more about the functionality within Microsoft Dynamics GP/NAV/BC, Microsoft Dynamics 365 CRM, Azure and Office 365, or about Endeavour’s advisory consulting services, please Contact our consulting team and reference your desire to work with a Microsoft partner with proved Microsoft Dynamics and deep industry specific expertise.

New to Dynamics GP ? View our videos and interactive product demontrations

Dynamics GP Tutorial
 Link - Dynamics GP Videos

Microsoft Dynamics GP Toronto       Microsoft Dynamics GP Halifax, Montreal, Toronto

Microsoft Distribution ERP

Manufacturing Dynamics GP Canada

BI and KPIs for Manufacturing

Beyond the Sales, Accounting & Finance KPI dashboards, Endeavour recommends looking at: 

  • % Rework & ReturnsKPI for Manufacturing ERP
  • % Downtime Due to Maintenance
  • WIP - Work in Progress
  • Manufacturing Equipment Utilization
  • Safety and Security
  • % Re-use Grey Water
  • Days Without Lost Time for Accidents
  • Production Throughput per Hour
  • Waste Diversion, Recycling & Re-Use
  • Bill Collection
  • Inventory Replenishment Rate
  • Days Finished Inventory


Proudly Supporting Canada and USA