Microsoft Dynamics Support Desk - ERP, CRM, & Cloud

Having technical issues?
Need help with Microsoft Dynamics?

Holiday Hours for Support

2021 - Endeavour is here to support you and your team. 
Regular Remote Support hours are from 6:30am to 5:00 pm Eastern Standard Time, Monday - Friday.  (recommended)
By our Request for Services form
By phone - (905) 542-2139 ext. 340 or (902) 444-7753 ext. 340
Toll-free (888) 257-3577 ext. 340 or x 314
(514) 429-1209 x 314 en français Montréal  -

* Please note: An Endeavour Consultant will call three times and then leave a Voicemail in response to your support request over a two-day period, if there is no response during that time a new support claim will need to be submitted.

** Microsoft Service announcement.  Microsoft CustomerSource for Dynamics GP, Dynamics NAV, and Dynamics CRM has moved to - see the following PDF Announcement.

Support Schedule Dec 2021

Our primary service is delivering application support and implementation services to our 550+ clients across North America for Microsoft Dynamics ERP, CRM and Cloud - Canada & USA.

Endeavour offers support on an T&M hourly basis

(Standard support is 1 hour minimum)

Clients are welcome to purchase a pre-paid bank of hours at a discount (plus other benefits). We will not force you into high-cost Systems Assurance support contracts, or charge additional hidden technical fees as we've seen with other providers. 

New Clients Welcome - Contact us today !
Client Support Portal SignIn
MS Dynamics
URGENT - November 2021 - Anticipated Issue in 2022 for sending emails directly from Dynamics GP via Office 366/Microsoft 365.  SSL / TLS 1.2 security has changed in Office 365.  See options.

TurboMeeting for
Remote Support

Endeavour offers remote support for Microsoft Dynamics ERP, CRM & Cloud platforms across Canada and USA. 
USA Clients save up to 25%-off with the USD-CAD Dollar exchange rate.

Microsoft Dynamics ERP, CRM & Cloud Support Services

We offer a flexible support package called a Bank of Hours which can be pre-purchased in increments of 40 or 80 hours and is priced at a reduced rate compared to our standard hourly consulting rate. Clients who purchase a BoH will be given priority service over clients not on a plan and will have a lower minimum charge per support call. Consideration will be given based on the nature of the request, where critical matters are given further priority.  This is not an assurance program retainer, un-used hours DO NOT EXPIRE and can be carried over from month to month, or year to year.

Our Remote Systems Support sets up a link allowing our professionals to access your workstation and work with you as you resolve issues. Please note that this remote link can only be initiated by you at your workstation – there is no possibility of security breaches. Begin with a phone call or e-mail to coordinate a meeting time with a consultant to resolve your issue.

Types for support include:

  • Tier 2 and Tier 3 help desk for business, functional and technical support.
  • Application support
  • Custom reports and analytics
  • Integration and Cloud app support
  • End-user how-to questions and mentoring
  • Canadian Payroll and ROE

New in-app help improvements in Business Central for self-help. (1:35min)


Need a new Microsoft Partner?

Maybe it's time to hit reset.
Let's get started


Steve Ewing

Vice President - ERP, CRM & Cloud

Contact Steve and his team to talk about your Business Needs.

"Let's find a fit between your needs and our Professional Services for Microsoft ERP, CRM & Cloud solutions."

1 (888) 257-3577 x 213

TurboMeeting for Remote Support


Thank you for your TRUST in Endeavour

/gp/gp-support /businesscentral/D365-support /nav/nav-support