Professional Services

Professional Services and Field Service Companies

Business Applications that adapt and scale with your growth

Service Organizations for consulting, professional services, and remote field service companies have the ability to expand quickly and need a system that will adapt to their needs and scale with their growth to help manage their North American operations.

Dynamics 365 Business Central, along with Power Apps and Microsoft Dynamics 365 for Service and Sales offer Professional Services, Media & Software companies an integrated solution to accurately manage recurring billing and subscriptions, engage with customers and analyze service delivery costs with confidence.

Clients within these broad industry segments include consulting services, financial services, mechanical and technical services, engineering firms, legal services, and remote dispatch and repair services (see Field Service)

Transformation with Business Central ERP

With Microsoft Dynamics Business Central, Dynamics 365 for Sales & Service, Power Apps, Azure Cloud, and Microsoft 365 - Professional Services Companies’ are able to:

• Create executive dashboards for sales and business management
• Follow best-practices in Project Accounting (PA), Dimension Accounting, and Analytical Accounting (AA)
• Track utilization of resources
• Support SR&ED and other tax reporting requirements
• Perform advanced sales forecasting and funnel management
• Improve the customer experience
• Create quotes and perform job costing
• Automate recurring, cyclical, subscription, annual contract, and usage, metered and tiered billing schedules
• Record and monitor support calls, help desk and call centre activities
• Perform detailed analysis on customer profitability
• Implement end-to-end Procure to Pay processes
• Manage and monitor cash flow
• Automate SLA, recurring revenue and subscription billing
• Create custom workflows to allocate and recognize deferred revenue
• Automate and integrate with Field Service functions for remote workers

Here's why you should consider working with us

We're in the top 5% of Microsoft Partners worldwide
30+ years of success
Locations across Canada & support in the USA
Deep application knowledge
Industry-specific business process knowledge
Accounting, IFRS, SOX, Tax and audit knowledge

Endeavour Solutions Canada is a Microsoft Gold ERP, Microsoft Gold Cloud, and Silver CRM Partner focusing on consulting, development, implementation, upgrades, support and training for Microsoft Dynamics GP (Great Plains), Microsoft Dynamics NAV (Navision), Microsoft Dynamics 365 Business Central (Cloud-ERP), Dynamics 365 Sales (CRM), Azure Cloud and Office 365. We are one of the top Microsoft Dynamics partners in Canada and a repeat winner of Microsoft's President's Club.