Retail & Restaurants

Microsoft Dynamics ERP, CRM & CLoud for Retailers and Restaurant Management

Solutions that adapt and scale with your growth

Over the past 30 years our team has worked with a number of large restaurateurs operating multiple banners and franchises across Canada and the United States.  Clients include those who operate retail operations, fast food, bars, casual dining, fine dining and quick serve restaurants.   We have clients with traditional retail outlets as well as online retailers.  Choose Endeavour for our experience and industry accelerators for retail. 

For each, their Dynamics ERP software interests were both in their own ability to consolidate and manage a portfolio of multiple locations, franchise fees, leases, investments and restaurant operations, as well as, integrate into their existing hospitality POS and Shift / Time & Attendance systems.  The core focus is a back-end ERP and strong set of financials for the operations management, reporting and financial controls needed to succeed. 

The scale-ability and flexibility of Microsoft Dynamics GP, NAV or Business Central along with Microsoft Dynamics 365 for Retail CRM and the Microsoft Cloud-based applications such as Azure and Office 365 help to rapidly implement new processes to break down geographic barriers and silos of information contained within various operating entities.  To take advantage of a shared knowledge pool, we recommend using the same ERP and CRM platforms (implemented separately) to support both your operations as well as those of your multiple entity / subsidiaries  (Financials, Leases, Property Management, Sales, Budgeting, Forecasting, Vendor Management, AR, AP, GL, integration to POS systems).

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With Microsoft Dynamics ERP GP, Dynamics 365 CRM, Azure Cloud and Office 365 Restaurants and Retail Franchise Management Companies’ are able to:

• Consolidate financials across your portfolio of brands, banners, locations, franchises, and operating units
• Integrate with your existing POS - Point of Sale systems and scheduling (Time and Attendance) applications
• Work in multiple currencies and foreign exchange valuations
• Track leases, leasehold improvements, real estate and property management related expenses
• Meet local, regional and foreign government reporting requirements
• Easy access to monthly financial reporting, data warehouse and executive dashboards
• Manage budgets and forecasts
• Oversee payments and charges
• Run and post balanced scorecards, business analytics and KPI's
• Efficiently monitory and manage cash flow
• Calculate per shift, per location, per region profitability
• Utilize inter-company transfers, charge backs, and transactions across multiple companies / brands / operations
• Monitor your financial position at any time
• Manage vendors and develop vendor performance metrics for improved operational efficiency
• Leverage the power of business intelligence and adhoc query tools

Here's why you should consider working with Endeavour

  • We’re in the top 5% of Microsoft Partners worldwide
  • 30+ years of success
  • Locations across Canada & support in the USA
  • Deep application knowledge
  • Industry-specific business process knowledge
  • Accounting, IFRS, SOX, Tax and audit knowledge

Endeavour Solutions Canada is a Microsoft Gold ERP, Microsoft Gold Cloud,  and Silver CRM Partner focusing on consulting, development, implementation, upgrades, support and training for Microsoft Dynamics GP (Great Plains), Microsoft Dynamics NAV (Navision), Microsoft Dynamics 365 Business Central (Cloud-ERP), Dynamics 365 Sales (CRM), Azure Cloud and Office 365. We are one of the top Microsoft Dynamics partners in Canada and a repeat winner of Microsoft's President's Club.

Business Central POS and Store Manager Device SL (Subscription License) for shared terminals

Device software licenses available via Endeavour for Dynamics 365 as an alternative to Full-user or Team member user.  Business Central SaaS Cloud ERP or On-Premises.

Point of Sale Terminal subscription - Dynamics 365 Business Central


  • Clock-in and clock-out
  • Customer facing sales of goods or services transactions
  • One device used by an individual
  • Store or Retail location means a physical location with customer transactions

Store Manager Device subscription - Dynamics 365 Business Central

  • Managing and replenishing inventory
  • Balancing cash registers and processing daily receipts
  • Configuring and maintaining menu options displayed by the ISV Devices
  • Purchasing supplies and services required to run the Store Location operations
  • Managing Store Location staff
  • Processing reports required to analyze and manage Store Location results
  • Store or Retail location means a physical location with customer transactions

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BI and KPIs for Retail & Restaurants Companies

Beyond the Sales, Accounting & Finance KPI dashboards, Endeavour recommends looking at:
  • Profitability and Gross Margins
  • % Return on Funds Employed
  • Gross Profit per Category Retail and Restaurant KPI
  • Profitability per Franchisee
  • Financial Stability
  • Forecasts and Valuation
  • Liquidity
  • Asset / Portfolio Management
  • Vendor / Supplier Performance


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