Three CRM consulting service offerings from Endeavour Solutions

Microsoft CRM Toronto  CRM Rescue Canada   CRM for Member Management Canada
           

New to Microsoft CRM          CRM Rescue & CRM Training    CRM for Member Management

  

Why Endeavour Solutions as your Dynamics 365 CRM partner?

Microsoft CRM LogoEndeavour Solutions has been working with Microsoft Dynamics CRM for close to a decade to advise and help progressive Sales and Marketing organizations improve their sales velocity, efficiency and overall performance.

Dynamics CRM has been rebranded as Microsoft Dynamics 365 for Sales, Dynamics 365 for Customer Service and Dynamics 365 for Marketing (CRM).With deep expertise, Endeavour has also lead the strategy, design and implementation of Dynamics CRM for improving the productivity and performance of Field Service and Customer Service teams for xRM portals including CRM Member Management for case management, first call resolution and overall customer experience.  

User adoption is the single biggest "litmus test" for a successful CRM implementation. If sales people view it as something "extra" and not as a "valuable enabler" your CRM system wasn't designed or implemented in an optimal way.  Lower user adoption can be caused by a variety of factors.  Let Endeavour's CRM consultants help you to identify ways to mitigate risks and improve adoption - resulting in improved performance. 

Endeavour's Advisory Services may be a good complement to your efforts in building a CRM strategy Logoand set of adoption tactics. Including: Change Management, Project Management, CRM Roadmaps, and CRM training.

Visit our three CRM offerings Endeavour365 for CRM, CRM Rescue, and CRM for Member Management         

Microsoft CRM Dynamics CRM Toronto

At Endeavour we bring new ideas to you, not just reacting to your requestsWe will work with you to implement, upgrade and enhance your Dynamics CRM so that it serves your needs both today and into the future.  Advisory Services

Microsoft CRM: By the year 2020, customer experience will overtake price and product as the key brand differentiator. (Customer 2020 Report, by 2020), we couldn't agree more.

Endeavour Solutions is a 
Microsoft Gold ERP and Microsoft Silver CRM Partner focusing on development, implementation, upgrades, support and training for Dynamics GP and Dynamics CRM. We are one of the top Microsoft Dynamics partners in Canada and a President's Club Member. Our success is due to our focus on our customers, our people and our core values of integrity, trust, and accountability Endeavour Solutions is in the top 5% of Microsoft Partners worldwide with offices in: Toronto, Halifax, Montreal, and London. (en français)

One of our many client reviews

CRM 2017 review
 

Updates to Microsoft CRM Product Names

Microsoft Dynamics CRM is changing its name to Microsoft Dynamics 365 for ["function"] - CRM in the Canada Cloud

Dynamics 365 for Sales Toronto

Ask us about the new TEAM licenses for 2017 Dynamics 365 CRM which offer a fantastic discount for light users, especially for custom xRM functions such as read-only access and simple Contact and Account updates. 

Why Microsoft Dynamics 365 for Sales CRM 2017?

Micrsoft Dynamics CRM Toronto

By integrating a Microsoft Dynamics CRM system into your business you can increase your revenue potential, improve client interactions and maximize employee productivity by having them focus on tasks of the highest return. 

Stay Connected to Your Customers with Microsoft Dynamics for Sales CRM 2017 (on-premises or in the cloud) and Microsoft Dynamics 365 for Customer Service CRM Online (cloud). Microsoft CRM 2017 keeps you connected to your customers wherever you are; wherever they are. Use richer data to fuel customer service throughout your organization and help you deliver exceptional customer experiences.  Microsoft Dynamics CRM 2017 is a highly configurable system that provides powerful social insights, pipeline data and a user experience like no other.  Working with Office 365, OneDrive for Business, SharePoint Online, Outlook, mobile apps, Azure Active Directory, web and desktop, Dynamics CRM is user-friendly and easy to access by internal and remote users across your organization.

Please Note: Microsoft Canada has specific minimum licensing requirements for Dynamics CRM with a 5-user minimum purchase.

A quick comparison by Gartner shows that Microsoft Dynamics CRM is a clear WINNER, beating out Salesforce.com and others. (Winning on Better Direction and Lower 5-Year Cost)  Learn more Dynamics 365 CRM vs Salesforce.com

Gartner CRM report 2015
Source: "The 2015 CRM Market Leaders: Enterprise CRM Suite"  by DestinationCRM.com Article

Our talented consulting team at Endeavour Solutions can help set and implement a strategy based on best practices in CRM to embed the use and adoption of CRM for Sales, for Marketing and for Service teams within your organization.  Endeavour also specializes in integrating Dynamics CRM with Dynamics GP to create a unified view of your customers and support the delivery of a superior customer experience.


According to a study completed by Forrester Research, Microsoft Dynamics CRM delivers an ROI average of 243%.

How? The easily adopted system helps automate sales, marketing and administrative tasks saving time and improving your efficiency.  The real value is improved sales results due to a clearer picture and focus on customer experience, sales management and ease of doing business.  Clients have also benefited from a reduction in "lost or missing sales" previously attributed to poor follow-ups and a lack of coordination between sales, marketing and service. 

With the increased efficiency, the payback period can be as fast as 4.1 months according to Forrester's study.

Check out Microsoft's ROI calculator for a view of the Annual Cost saving for Sales teams, or Marketing automation, or Customer Service.

Endeavour supports clients with a variety of current and past versions of Microsoft Dynamics CRM, including Dynamics CRM 3.0, Dynamics CRM 4.0, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM-Online, CRM 2015 and the current Dynamics CRM 2016.  We also support Microsoft Dynamics GP including Dynamics GP 7.5, Dynamics GP 8.0, Dynamics GP 9.0, Dynamics GP 10.0, Dynamics GP 2010, Dynamics GP 2013, Dynamics GP 2015 and the current Microsoft Dynamics GP 2016 (Released May 2016). There are also great pricing bundles for moving to the cloud with Dynamics CRM On-Line, with Office 365 and Power BI.  

Choose Endeavour as your Microsoft Partner of Record (MPOR) or Digital Partner of Record (DPOR) to gain access to Endeavour's talented team Need a New Partner?

Call us to talk about our Comprehensive Dynamics Assessment process as a precursor to your next Microsoft Dynamics implementation or upgrade.

Stay Social with Endeavour

  • Endeavour Twitter
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  • Google ERP Canada

Contact Sales to learn more about Endeavour Solutions Inc. (ESI) in Canada for Microsoft Dynamics Consulting.

Microsoft Dynamics GP Toronto       Microsoft Dynamics GP Halifax, Montreal, Toronto



Microsoft CRM Toronto  CRM Rescue Canada   CRM for Member Management Canada
           

New to Microsoft CRM             CRM Rescue & Training         CRM for Member Management

  


One of our favourite past demos - Dynamics CRM Overview (6:36 min.)

Stay tuned for an updated demo of Microsoft CRM 2016


  

Dynamics CRM Sales Inquiries

Want to learn more

Contact: Steve Ewing, Director Business Development

Please Note: Microsoft licensing requires a minimum of 5-users for Dynamics CRM


e-mail: sewing@endeavoursolutions.ca
Toronto:  (905) 542-2139 ext. 213 or
Halifax:   (902) 444-7753 ext. 213
Canada: 1 (888) 257-3577 ext. 213

(en français)

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