SylogistGov Municipal Utilities Module for Microsoft Dynamics 365 Business Central Canada
Canadian Municipal Utilities Module - SylogistGov
The SylogistGov Utilities Module, powered by Microsoft Dynamics 365 Business Central, provides municipalities and utility providers with a centralized, flexible, and citizen-friendly solution for managing utility billing and customer accounts. By integrating financials, property tax, and accounts receivable into a centralized customer database, it ensures efficient account management, accurate billing, and improved service delivery.
With robust automation, analytics, and citizen self-service, this module streamlines operations for staff while giving residents convenient access to their utility information.
Why SylogistGov Utilities?
- Integrated Customer View: Manage utilities, taxes, and receivables in one shared record for complete transparency.
- Flexible Billing: Support unlimited user-defined billing cycles, tiered consumption rates, and automated invoice processing.
- Simplified Operations: Manage meter readings, move-ins/outs, and service changes with automation and work orders.
- Citizen Engagement: Provide a self-service portal for online billing, payments, and account
Customer & Billing Management
- Centralized customer database linking utilities, property tax, and receivables
- Quick account search with breadcrumb/QikLink navigation
- Unlimited billing cycles with flexible schedules and tiered consumption rates (water, gas, electricity)
- Automated meter reading imports, validation, and adjustments
- Simplified billing with batch processing, invoice generation, and customizable bill formats
- Full account activity tracking, including invoices, payments, arrears letters, and transaction history
Payments, Reporting & Citizen Engagement
- Integrated payment processing with cash receipting, batch balancing, and multiple payment types
- Support for mass payment imports, preauthorized plans, and posting to finance
- Automated arrears notifications, penalty runs, and transfer of overdue balances to property tax
- Real-time dashboards and exportable reports with Esri mapping integration
- Drill-down capabilities for transaction and arrears details
- Online citizen portal for bill viewing, payments, account management, and self-service
Built for Publicly Funded Organizations
The SylogistGov Utilities Module reduces administrative complexity, improves billing accuracy, and strengthens citizen trust by providing transparent, easy-to-use tools for both staff and residents. By combining automation with integrated financial systems, municipalities can achieve greater efficiency while ensuring accountability in managing public utilities.
Why Endeavour Solutions
- Better post-implementation support
- 35+ years of strong Microsoft ERP experience
- No conflict of interest with Audit and Assurance
- Honest and safe Project Management with a focus on YOUR success
- Inhouse Canadian ERP consultants
- Strong technical team for integrations
- Comprehensive video library, knowledge base, and support for ongoing sustainment
Contact Endeavour:
James McInnis, Sr Account Exec. - ON
Johnny Alviar, Sr. Account Exec. - AB, BC
to schedule a discussion, share info, and set up a PERSONAL demo.
jmcinnis@endeavoursolutions.ca
Ontario & East (905) 542-2139 x 240
Toll-Free (888) 257-3577 x 240
jalviar@endeavoursolutions.ca
B.C. (604) 282-1996 x 402
Alberta (825) 410-2974 x 402
If you would like Endeavour to participate in your RFP/ RFI as an authorized SylogistGov / Microsoft Cloud ERP Implementation Partner. Please email to notify us of your pending procurement efforts prior to the issue of your official documents.
VIDEO Canadian ERP Point-of-View: How to Buy, Implement, Integrate, and Support a New Municipal ERP
Solution Overview
SylogistGov is a SaaS-based solution hosted within a Microsoft Dynamics 365 Business Central Cloud Tenant, featuring an integrated set of local gov’t specific financial, payroll, taxation, utility, licensing, asset management and citizen engagement capabilities to support the efficient planning, budgeting, reporting, delivery and management of municipal services.
- Strong General Ledger using Microsoft Dynamics 365 Business Central
- Encomberance and Fund Accounting
- Accounts Receivable, Cash Receipts, & Bank Reconciliation
- Purchasing & Accounts Payable
- Canadian Payroll, HR Tracking, Time Tracking and Employee Self-Serve Portal
- Budgeting and Forecasts via Excel or integration to Questica or others
- Taxation and Property Taxes
- Utilities
- Licensing
- Payment Processing
- Property & Account Management
- Payments
- Licensing & Permits
- Online Requests
- Organizational-specific dashboards embedded in Business Central and Power BI
- KPIs and OKRs
- Multi-dimensional cross-tab reporting
- Reports and worksheets with dill-through to Business Central financial details
- Report library
- Ad hoc Analysis and reporting
Shhh, additional spellings of SylogistGov - silogist, sysgov, silo gist, serenic erp, silogyst, navigator, central, sylogist.gov, sylogistgov.com, cylogist, silogess and sis gov, sys gov, sysgov, other iterations that may be typed in as you search for Sylogist Business Central ERP for Municipal Government in British Columbia, Alberta, Ontario and other provinces across Canada and states in the USA.