Microsoft Dynamics ERP and CRM for Restaurants and Retail Franchise Management

Restaurant Management ERPDynamics 365 for RetailOver the past 30 years our team has worked with a number of large restaurants operating multiple banners and franchises across Canada, some also operate retail operations, fast food, bars, casual dining, fine dining and quick serve restaurants.  For each, their ERP software interests were both in their own ability to consolidate and manage a portfolio of multiple locations, franchise fees, leases, investments and restaurant operations, as well as, integrate into their existing hospitality POS and Shift / Time & Attendance systems.  The core focus is a back-end ERP and strong set of financials for the operations management, reporting and financial controls needed to succeed. 

The scale-ability and flexibility of Microsoft Dynamics GP ERP, Microsoft Dynamics 365 for Retail CRM and the Microsoft Cloud-based applications such as Azure and Office 365 help to rapidly implement new processes to break down geographic barriers and silos of information contained within various operating entities.  To take advantage of a shared knowledge pool, we recommend using the same ERP and CRM platforms (implemented separately) to support both your operations as well as those of your multiple entity / subsidiaries  (Financials, Leases, Property Management, Sales, Budgeting, Forecasting, Vendor Management, AR, AP, GL, integration to POS systems).

Thus with the ease of use and familiarity of the Microsoft Dynamics and ISV such as Binary Stream for Dynamics GP capabilities and user interface (similar to MS Office) new users acquired via mergers, acquisitions or organic growth can quickly get up to speed, be productive and contribute to the bottom line.  Also see: Venture Capital and Holding Companies

With Microsoft Dynamics ERP GP, Dynamics 365 CRM, Azure Cloud and Office 365
Restaurants and Retail Franchise Management Companies’ are able to:

• Consolidate financials across your portfolio of brands, banners, locations, franchises, and operating units
• Integrate with your existing POS - Point of Sale systems and scheduling (Time and Attendance) applications
• Work in multiple currencies and foreign exchange valuations
• Track leases, leasehold improvements, real estate and property management related expenses
• Meet local, regional and foreign government reporting requirements
• Easy access to monthly financial reporting, data warehouse and executive dashboards
• Manage budgets and forecasts
• Oversee payments and charges
• Run and post balanced scorecards, business analytics and KPI's
• Efficiently monitory and manage cash flow
• Calculate per shift, per location, per region profitability
• Utilize inter-company transfers, charge backs, and transactions across multiple companies / brands / operations
• Monitor your financial position at any time
• Manage vendors and develop vendor performance metrics for improved operational efficiency
• Leverage the power of business intelligence and adhoc query tools

Retail Supply Chain and Vendor Score-Cards

Release the power of Microsoft Dynamics GP for retail.  Contact Endeavour to discuss your supply chain challenges and opportunities.

  • EDI and Vendor compliance
  • Inventory Management, Warehouse Management, Integration to WMS  (ALSO see GP Manufacturing)
  • Managing 3rd-party logistics
  • Sales order processing, purchase order management and e-commerce integration
  • Fulfillment
  • Sourcing and on-boarding of vendors
  • Product assortment, product details, product and service pricing
  • We'll help you find and extract the data and create impactful and actionable business reports
  • Learn more from Industry specialists including those who presented at the NRF Retail's Big Show

Endeavour for Process Improvement


About Endeavour and our Dynamics Consultants

Endeavour Solutions Canada is a Microsoft Gold ERP and Microsoft Silver CRM Partner focusing on consulting, development, implementation, upgrades, support and training for Microsoft Dynamics GP (Great Plains), Dynamics 365 CRM, Azure Cloud and Office 365. We are one of the top Microsoft Dynamics partners in Canada and a President's Club Member.

With over 550 active clients, Endeavour Solutions is in the 
top 5% of Microsoft Partners worldwide with consultants working from our offices in: Toronto, Halifax, Montréal, and London and remote support for the USA.  Our 30+ years of success is due to our focus on our customers, our people and our 
core values of integrity, trust, and accountability.  


If you are interested in learning more about the functionality within Microsoft Dynamics GP, Microsoft Dynamics 365 CRM, Azure and Office 365 and Endeavour’s advisory consulting services, please Contact our sales team and reference your desire to work with a Microsoft partner with industry specific expertise.

Microsoft Dynamics GP Toronto        Microsoft Dynamics GP Halifax, Montreal, Toronto

Microsoft Distribution ERP

Microsoft Restaurant ERP

Beyond the Sales, Accounting & Finance KPI dashboards, Endeavour recommends looking at visualizations for:

  • Profitability and Gross Margins
  • % Return on Funds Employed
  • Gross Profit per Category
  • Profitability per Franchisee
  • Financial Stability
  • Forecasts and Valuation
  • Liquidity
  • Asset / Portfolio Management
  • Vendor / Supplier Performance


  Endeavour Recommends Binary Stream for additional functions used to support Restaurant, Franchise, Real Estate, Property Management, and Multi-Entity Management.