By integrating a Microsoft Dynamics CRM system into your business you can increase your revenue potential, improve client interactions and maximize employee productivity by having them focus on tasks of the highest return.
Stay Connected to Your Customers with Microsoft Dynamics for Sales CRM 2016 (on-premises or in the cloud) and Microsoft Dynamics 365 for Customer Service CRM Online (cloud). Microsoft CRM 2016 keeps you connected to your customers wherever you are; wherever they are. Use richer data to fuel customer service throughout your organization and help you deliver exceptional customer experiences. Microsoft Dynamics CRM 2016 is a highly configurable system that provides powerful social insights, pipeline data and a user experience like no other. Working with Office 365, OneDrive for Business, SharePoint Online, Outlook, mobile apps, Azure Active Directory, web and desktop, Dynamics CRM is user-friendly and easy to access by internal and remote users across your organization.
Please Note: Microsoft Canada has specific minimum licensing requirements for Dynamics CRM with a 5-user minimum purchase.
A quick comparison by Gartner in 2015 shows that Microsoft Dynamics CRM is a clear WINNER, beating out Salesforce.com and others. (Winning on Better Direction and Lower 5-Year Cost)
Source: "The 2015 CRM Market Leaders: Enterprise CRM Suite" by DestinationCRM.com Article
Our talented consulting team at Endeavour Solutions can help set and implement a strategy based on best practices in CRM to embed the use and adoption of CRM for Sales, for Marketing and for Service teams within your organization. Endeavour also specializes in integrating Dynamics CRM with Dynamics GP to create a unified view of your customers and support the delivery of a superior customer experience.
According to a study completed by Forrester Research, Microsoft Dynamics CRM delivers an ROI average of 243%.
How? The easily adopted system helps automate sales, marketing and administrative tasks saving time and improving your efficiency. The real value is improved sales results due to a clearer picture and focus on customer experience, sales management and ease of doing business. Clients have also benefited from a reduction in "lost or missing sales" previously attributed to poor follow-ups and a lack of coordination between sales, marketing and service.
With the increased efficiency, the payback period can be as fast as 4.1 months according to Forrester's study.
Check out Microsoft's ROI calculator for a view of the Annual Cost saving for Sales teams, or Marketing automation, or Customer Service.
Endeavour supports clients with a variety of current and past versions of Microsoft Dynamics CRM, including Dynamics CRM 3.0, Dynamics CRM 4.0, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM-Online, CRM 2015 and the current Dynamics CRM 2016. We also support Microsoft Dynamics GP including Dynamics GP 7.5, Dynamics GP 8.0, Dynamics GP 9.0, Dynamics GP 10.0, Dynamics GP 2010, Dynamics GP 2013, Dynamics GP 2015 and the current Microsoft Dynamics GP 2016 (Released May 2016). There are also great pricing bundles for moving to the cloud with Dynamics CRM On-Line, with Office 365 and Power BI.
Choose Endeavour as your Microsoft Partner of Record (MPOR) or Digital Partner of Record (DPOR) to gain access to Endeavour's talented team Need a New Partner?
Call us to talk about our Comprehensive Dynamics Assessment process as a precursor to your next Microsoft Dynamics implementation or upgrade.